FAQ
1. What payment methods do you accept?
We accept major credit cards, debit cards, and secure checkout options such as Shop Pay, Apple Pay, and Google Pay.
2. How long does shipping take?
Orders typically take 2–5 business days to be processed and 7–14 business days to be delivered, depending on your location.
3. Do you offer order tracking?
Yes! Once your order has shipped, you will receive a confirmation email with a tracking number and a link to track your package.
4. What is your return policy?
We offer returns within 30 days of delivery. Items must be unused and in their original condition. Please contact us before returning any product.
5. How can I change or cancel my order?
If you need to update your order, please contact us as soon as possible. Once your order has been processed or shipped, changes may no longer be possible.
6. What if my item arrives damaged or defective?
If your order arrives damaged, defective, or not as described, contact us immediately with photos, and we’ll send a replacement or issue a refund.
7. Do you ship internationally?
Yes, we offer international shipping to many countries. Shipping times and fees may vary depending on your region.
8. How do I contact customer support?
You can reach us anytime at support@healthhub.com Our team responds within 24-48 hours.